Any Catering package listed above is inclusive of a Heybeck’s wood-fired roaster, or propane-fired grill. The wood-fired roaster or propane-fired grill is to accompany the server(s). Menu alterations may be permitted upon request. Delivery charges may apply. Prices are subject to change without notice.
Extensive events, including weddings, and/or rental services requiring extensive coordination will incur a coordination fee. This fee relates to planning and organizing non-food details, such as rental services, floor plan layouts, and other party planning services. Separately, local site visitations (Barrington, Palatine, and Inverness) will be billed out at $100.00 per occurrence and paid directly to Brooke Buccola at the time of the visitation.
Any lost, broken, or damaged rental items, including pole tents, table linens, table scapes, etc., will incur a replacement charge. Any damage occurring to client’s property, albeit table settings, glassware, serving pieces, and alike, carpeting, window treatments, or table linens unintentionally caused by any server, chef, or bartender is not the responsibility of Heybeck’s Meat Market & Gourmet Catering. Any cancellations of an event less than 14 days prior to the scheduled date will be charged in full. A valid credit card must be included with this contract to be held on file. Incidental costs incurred during the event-process i.e., lost, broken, or damaged rental items, or an event cancellation less than 14 days from the scheduled date due to weather, sickness/death, loss of venue’s location, or any unforeseen circumstances will be charged to the credit card on-file. This credit card information will serve these purposes only, and will not be used to expense the final balance due.
Please be advised that a deposit is required to secure your date. A $250 deposit is required for a ‘Rental Roaster’ or a ‘Pig-Only’ package. A $500 deposit is required for any ‘Full Service’ event. Wedding events require a $1,000 deposit. This deposit is non-refundable as we are limited by staff and availability of roasters on any given day. Likewise, deposits may not be applied to any future date or event, or used towards purchases within Heybeck’s Meat Market. If you are uncertain in any way regarding your event’s date or circumstances, please refrain from securing the date with a deposit until you are definite. A signed copy of this contract is required with your deposit.
The final balance will be due and will be paid on the date of the event with cash, or by check made payable to Heybeck’s Catering. Visa or MasterCard payment may be pre-arranged in advance with the Catering Director and accepted in-person, prior to event, and will include a 3% handling fee. If a credit card is given over the phone or at the event, the handling fee will be 5%. American Express and Discover Card are not acceptable. Typically, the final events invoice will be emailed in advance and may contain the server(s) name in order to provide advance-notice for amount verification and allows client an opportunity to prepare separate checks to the Heybeck’s Catering, and separate/individual payment to the servers.
Server’s compensation and service gratuities are customary and always appreciated. All server compensation may be offered directly to staff by separate checks or cash.
I have read and fully understand the above Catering Policies.
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Signed by Brooke Buccola
Signed On: January 28, 2019
If you have questions about the contents of this document, you can email the document owner.
Document Name: Catering Policies
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